Frequently Asked Questions

Our FAQs page provides answers to common questions about our services, processes, and policies. You’ll find information on account setup, service offerings, payment methods, refunds, and more. This page is designed to help you quickly find the information you need. If you can’t find the answer you’re looking for, feel free to reach out to our support team for further assistance.

Frequently Asked Questions

What is The Skills Point?

The Skills Point is a platform that connects skilled professionals with clients seeking their services.

Professionals create profiles showcasing their skills and services. The platform matches professionals with clients based on skills and requirements.

Sign up on the platform and fill out your profile with your skills, experience, and portfolio. We will verify your account within 24 hours.

Clients will contact you through the platform if they are interested in your services, based on the skills you list.

You can offer any freelance or contract-based service (e.g., writing, design, programming, consulting, plumbing, teaching, and more).

Use our search and filtering tools to find professionals with the skills you need.

After connecting with your service provider/freelancer, you can agree on a convenient payment method. We recommend keeping proof of payment, such as a receipt or transaction number.

Yes, our platform uses encryption and secure servers to protect your personal data.

Use the Support feature on the platform to report issues, or contact our support team through the website. Additionally, you can log a dispute from your Dashboard under the “Disputes” section.

Currently, our platform is only available in Uganda, but we plan to expand to other countries and regions soon.